Terms of services

Last Updated: September, 2024

Welcome to GroomEdge! By accessing or using our website, placing an order, or engaging with any of our services, you agree to abide by the following terms and conditions. These Terms of Service (the "Terms") govern your use of our website and all GroomEdge services provided.

If you do not agree with these Terms, please refrain from using our Site.

1. Overview of Our Services

GroomEdge is an online store that offers precision-engineered grooming tools for men. Our website is hosted on Shopify, providing a secure e-commerce platform for our customers to purchase our products.

By using our Site, you acknowledge and agree that:

• You are at least 18 years old, or have the legal consent of a parent/guardian to use our Site and purchase products.
• You will provide accurate, up-to-date information for all purchases.

2. Account Creation and Usage

You may be required to create an account on our Site to access certain features, including faster checkout, order tracking, and product subscriptions. When creating an account, you agree to:

• Provide accurate and current information.
• Keep your account credentials confidential.
• Notify us immediately if you suspect any unauthorized use of your account.

We reserve the right to suspend or terminate accounts that violate these Terms or are engaged in fraudulent activity.

3. Product Availability and Pricing

We strive to ensure that product descriptions, pricing, and availability information on our Site is accurate and up-to-date. However, we cannot guarantee that all details are free from error.

Pricing: Prices for our products are subject to change without notice. We reserve the right to modify or discontinue products at any time without prior notice.

Product Availability: Certain products may be available in limited quantities and are subject to return or exchange according to our Return Policy.

4. Orders and Payments

When you place an order on our Site, you agree to the following:

• All information provided during checkout is accurate and complete.
• You will be responsible for all fees and taxes associated with your purchase, including any applicable shipping fees.
• Payment must be received in full before your order is processed.

We accept payments via credit cards, PayPal, and other payment methods as listed on our Site. Your payment information is processed securely through Shopify’s payment gateway. For more details, please review our Privacy Policy.

We reserve the right to refuse any order at our sole discretion, including those we suspect of being fraudulent.

5. Shipping and Delivery

Please refer to our Shipping Policy for details on shipping methods, costs, delivery times, and tracking. GroomEdge is not responsible for delays caused by external factors such as customs processing or carrier delays.

6. Returns, Refunds, and Exchanges

We offer a 30-day return policy on most products. For more details on how to return a product, request a refund, or exchange a defective item, please review our Return Policy.

7. Intellectual Property

All content on the GroomEdge website, including but not limited to text, images, logos, product descriptions, and designs, are the property of GroomEdge or its content suppliers. You are granted a limited license to use our Site for personal, non-commercial use only.

You may not:

• Reproduce, distribute, or exploit any content from our Site for commercial purposes without express written permission from GroomEdge.
• Use any content in a manner that infringes on the intellectual property rights of GroomEdge or third parties.

8. Limitation of Liability

To the fullest extent permitted by law, GroomEdge will not be liable for any indirect, incidental, special, or consequential damages arising from your use of our products, services, or website. This includes, but is not limited to:

• Errors in product descriptions, pricing, or availability.
• Delays in shipment or product delivery.
• Loss of data or unauthorized access to your account.

Our liability, in any event, will not exceed the total amount paid for the product or service in question.

9. Warranties and Disclaimers

All GroomEdge products are sold “as-is,” without warranties of any kind unless otherwise stated. We do not guarantee that our website will be error-free, uninterrupted, or free from viruses or other harmful components.

10. Indemnification

By using our Site, you agree to indemnify, defend, and hold harmless GroomEdge, its employees, affiliates, and partners from any claims, damages, or expenses arising from your violation of these Terms or your misuse of our products.

11. Governing Law

These Terms of Service and any disputes arising from your use of the Site or purchase of products will be governed by and construed in accordance with the laws of [Insert Jurisdiction]. Any legal action or proceeding must be brought in the courts of [Insert Jurisdiction].

12. Changes to Terms of Service

We reserve the right to update or modify these Terms at any time without prior notice. Changes will take effect immediately upon being posted to this page. We encourage you to review these Terms regularly to stay informed.

13. Contact Us

If you have any questions or concerns about these Terms of Service, please contact us at:

Email: Groomedge1@gmail.com